Privacy Policy

Finstek Limited (“The company”, “we”, “us”, “our”, “ours” or “ourselves” as appropriate) is committed to protecting your personal data. This Policy sets out the basis on which we collect, process and use your personal data when deal with you, including when you visit our Website and use our services.

Your privacy is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals. This privacy Policy will provide you with information on how we collect and process your personal data through the use of our website or services.

We may have access to/collect information that you voluntarily give us via contact form, email or other direct contact from you, information we receive from your use of our website (www.finstek.com) and information we have obtained about you from public available sources for our marketing and recruitment activities, contract obligations and aims related to the mentioned above purposes. This may include your name, phone number, email address, type of inquiry, website, company, job title, data on our communications with you, other general analytic data and other additional information you provide to us. We may also collect some Technical Data: internet protocol (IP) address, your credential data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices which you (whether a client or otherwise) use to access and browse the Website, logs (all the users’ actions on the Website).
We will use your information to respond to you regarding the reason you contacted us as well as to let you know about other products and services that we offer, and products and services that our partners offer. This may take the form of emails, phone calls, remarketing and ad campaigns, newsletters or any other form of marketing in the future.Your personal information may be added to our CRM system or other internal data bases.
If a marketing email is sent to you, it includes information on how to opt out of receiving such email notifications in the future.
Our website uses cookies, please see the “Cookies” section of this policy for more information.
Finstek also uses information that you provide for the following purposes:

• To communicate with you
• To improve and personalize user experience
• To improve our site
• To improve customer service
• To administer the contractual relationship, if it is necessary

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We may share your information with the following recipients: our affiliated companies, professional advisers, third party providers, partners, contractors, employees for the purposes described in this Privacy Policy or notified to you. In addition, we may share your information with competent law enforcement bodies, regulatory, government agencies, courts or other third parties where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
The Personal Data we collect may be transferred to, stored and processed outside of the jurisdiction in which you reside, and the laws of those countries may differ from the laws applicable in your own country. Our external third parties are based outside the EEA so their processing of your Personal Data will involve a transfer of data outside the EEA.
Whenever we transfer your Personal Data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in EEA.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For example, we will use the following types of measures, where appropriate: (a) encryption of personal information, (b) back-up servers, and (c) ongoing monitoring of the effectiveness of security measures.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

“Cookies” are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser when you visit the websites and are stored on your device’s internal memory.
Under applicable law, we may store cookies on your device only if they are strictly necessary for the operation of this website. For all other types of cookies, your consent is required. Currently, our website uses strictly necessary, statistics and marketing cookies placed through third-party analytics providers and technologies to provide you with a more relevant, personalized and effective experience, analyze website traffic and improve functionality.
Right to Opt-Out / Do Not Track: You have the right to opt out of having your activity on the website shared with us in the following ways:

• Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may prevent you from taking full advantage of the website.
• By setting up a Do Not Track (DNT) browser control that signals your preference to have us not process your information. We respect your DNT preference by detecting your browser’s DNT setting and automatically refraining from collecting any cookies except those strictly necessary, where applicable. Therefore, if you wish to prevent us from collecting your data, you can do so by following the instructions below depending on your browser (please note, that you will need to take this action for all browsers that you use where you do not want us to collect your data, but DNT setting might not work in all browsers and may be impacted by future browser updates): Google, Chrome, Safari, Opera.
• By downloading Google Analytics Opt-out Browser Add-on You can opt out specifically from Google Analytics data collection.
• By managing and updating your cookie settings on our website, following the link to re-select your cookie preference.
• To administer the contractual relationship, if it is necessary

We have integrated various tools from different companies into our website, which allow us to evaluate user behaviour or to establish links with other websites.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, monitor the use of our website. Google Analytics may collect certain information when you use our website, including your IP address, device type, browser details, approximate geolocation, and other session statistics. This data is processed through Google Analytics cookies such as ga (to distinguish users), gid (to distinguish sessions), _gat (to limit request rates) and gac (to store campaign-related information for the user). Google Analytics anonymizes the IP address before it is stored. We do not receive the non-anonymized IP address. To learn more about how Google collects and uses data, see its Privacy and Terms.

Our website uses Google Tag Manager. Through this service so-called website tags can be managed centrally via a user interface. Google Tag Manager only implements tags, no cookies are used and no personal information is collected. For each third-party data collection, Google will provide a respective privacy policy: privacy policy. However, Google Tag Manager will not access these data. If deactivation has been implemented for certain domains / websites or cookies, it will remain in effect for all tracking tags as far as they are implemented with the Google Tag Manager.

Google Ads is a service helping to promote the business, to sell products or services, raise awareness, and increase traffic to the website. Google Ads may collect certain information when you interact with our website to enhance ad targeting, track conversions, and enable remarketing. This data is processed through Google Ads cookies such as NID, 1P_JAR, and IDE (to personalize ads based on user interests and browsing behavior), AW-XXXX and _gcl_au (to track ad clicks and user actions for measuring campaign success), and IDE, AID, and DSID (to retarget users with ads based on their previous website interactions). To learn more about how Google Ads collects and uses data, see the Google Ads Data and Privacy page.

Cookiebot CMP enables organizations display a cookie consent banner on websites to achieve data privacy compliance with global regulations. When you submit a consent to the cookies on our website, the following data is automatically logged at Cybot, the company behind Cookiebot: user's IP number in anonymized form, the date and time of the consent, user agent of the user's browser, the URL from which the consent was submitted, an anonymous, random and encrypted key value, the user's consent state, serving as proof of consent. To learn more about how Cookiebot collects and uses data, see What information does Cookiebot collect and log about the user consents.

We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it and, thereafter:

• For the purpose of satisfying any legal, accounting, tax, anti-money laundering and regulatory obligations or reporting requirements to which we may be subject; and/or
• To the extent that we may also need to retain your Personal Data to be able to assert, exercise or defend possible future legal claims against you or that otherwise involve you.

Personal data that we process for any purpose(s) will not be kept for longer that is necessary for that purpose(s), including compliance with legal requirements. If you revoked your consent, we may retain certain personal information for the period required by the applicable legislation to resolve disputes and/or enforce our rights and agreements.

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:

• Right to access the data – You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
• Right to rectification – You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
• Right to erasure – You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
• Right to restriction of processing or to object to processing – You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
• Right to data portability – You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.
• Right to withdraw your consent – Where our processing of your personal data is based on you having provided your consent, you have the right to withdraw such consent.

By consenting to this privacy policy you are giving us permission to process your personal data for the purposes identified. Should you require any further details regarding our treatment of personal data, please contact us at compliance@finstek.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We will respond to any requests referenced above within twenty-eight (28) days of receipt. If we require more information from you, or if your request is unusually complicated, we may require more time and will inform you accordingly. We will not usually charge you a fee for a request. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Any changes we may make to our Privacy Policy in the future will be posted on our Website. This policy was last updated in March 2025. Please check our Website frequently to see any updates or changes to our Privacy Policy. If we make changes which are significant, we will provide a prominent notice or notify you through other means.