Introduction

Finstek Bel (“The company”, “we”, “us”, “our”, “ours” or “ourselves” as appropriate) is committed to protecting your personal data. This Policy sets out the basis on which we collect, process and use your personal data when deal with you, including when you visit our Website and use our services.

Your privacy is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals. This privacy Policy will provide you with information on how we collect and process your personal data through the use of our website or services.

Data We May Collect About You

We may have access to/collect information that you voluntarily give us via contact form, email or other direct contact from you, information we receive from your use of our website (www.finstek.com) and information we have obtained about you from public available sources for our marketing and recruitment activities, contract obligations and aims related to the mentioned above purposes. This may include your name, phone number, email address, type of inquiry, website, company, job title, data on our communications with you, other general analytic data and other additional information you provide to us. We may also collect some Technical Data: internet protocol (IP) address, your credential data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices which you (whether a client or otherwise) use to access and browse the Website, logs (all the users’ actions on the Website).

We will use your information to respond to you regarding the reason you contacted us as well as to let you know about other products and services that we offer, and products and services that our partners offer. This may take the form of emails, phone calls, remarketing and ad campaigns, newsletters or any other form of marketing in the future.Your personal information may be added to our CRM system or other internal data bases.

If a marketing email is sent to you, it includes information on how to opt out of receiving such email notifications in the future.

Finstek also uses information that you provide for the following purposes:
• To communicate with you
• To improve user experience
• To improve our site
• To improve customer service
• To administer the contractual relationship, if it is necessary

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Disclosure of Your Personal Data

We may share your information with the following recipients: our affiliated companies, professional advisers, third party providers, partners, contractors, employees for the purposes described in this Privacy Policy or notified to you. In addition, we may share your information with competent law enforcement bodies, regulatory, government agencies, courts or other third parties where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

The Personal Data we collect may be transferred to, stored and processed outside of the jurisdiction in which you reside, and the laws of those countries may differ from the laws applicable in your own country. Our external third parties are based outside the EEA so their processing of your Personal Data will involve a transfer of data outside the EEA.

Whenever we transfer your Personal Data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in EEA.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For example, we will use the following types of measures, where appropriate: (a) encryption of personal information, (b) back-up servers, and (c) ongoing monitoring of the effectiveness of security measures.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.  

Cookies

A cookie is a small piece of text stored on your computer or device when you visit a website. We use cookies on our website to provide you with a more relevant and effective experience, including presenting web pages according to your needs or preferences. We are constantly striving to improve the functionality on this site through technology changes. This may mean a change to the way in which personal information is collected or used. The impact of any technology changes which may affect your privacy will be notified in this privacy policy at the time of the change.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you. Other than the data you choose to share with us.

Most internet browser are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may prevent you from taking full advantage of the website.

Use of external tools on our website

We have integrated various tools from different companies into our website, which allow us to evaluate user behaviour or to establish links with other websites.

Google Analytics

We have integrated the component Google Analytics (with anonymisation function) on our website.
Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: 
https://tools.google.com/dlpage/gaoptout?hl=en
This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics.
In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Further information and Google‘s applicable privacy regulations can be found at 
https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/ 

Google Tag Manager

Our website uses Google Tag Manager. Through this service so-called website tags can be managed centrally via a user interface. Google Tag Manager only implements tags, no cookies are used and no personal information is collected.
For each third-party data collection, Google will provide a respective privacy policy: https://www.google.com/analytics/tag-manager/use-policy/
However, Google Tag Manager will not access these data. If deactivation has been implemented for certain domains / websites or cookies, it will remain in effect for all tracking tags as far as they are implemented with the Google Tag Manager.

Data Retention

We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it and, thereafter:
• For the purpose of satisfying any legal, accounting, tax, anti-money laundering and regulatory obligations or reporting requirements to which we may be subject; and/or
• To the extent that we may also need to retain your Personal Data to be able to assert, exercise or defend possible future legal claims against you or that otherwise involve you.
Personal data that we process for any purpose(s) will not be kept for longer that is necessary for that purpose(s), including compliance with legal requirements. If you revoked your consent, we may retain certain personal information for the period required by the applicable legislation to resolve disputes and/or enforce our rights and agreements.

Your Rights of Access to Your Personal Data

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:
Right to access the data – You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
Right to rectification – You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
Right to erasure – You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
Right to restriction of processing or to object to processing – You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
Right to data portability – You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.
Right to withdraw your consent – Where our processing of your personal data is based on you having provided your consent, you have the right to withdraw such consent.
By consenting to this privacy policy you are giving us permission to process your personal data for the purposes identified.
Should you require any further details regarding our treatment of personal data, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We will respond to any requests referenced above within twenty-eight (28) days of receipt. If we require more information from you, or if your request is unusually complicated, we may require more time and will inform you accordingly. We will not usually charge you a fee for a request. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.


Changes to Our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on our Website. This policy was last updated on 02nd November 2020. Please check our Website frequently to see any updates or changes to our Privacy Policy. If we make changes which are significant, we will provide a prominent notice or notify you through other means.